Logging Into MyOldRide
1.) If you have forgotten your username you can be reminded by using your account email address and visiting the following page: Forgot my Username. Once you have completed the form an email that contains your username will be emailed to you. If you have forgotten your password please use the following page to reset your password: Forgot my Password. An email will be sent to your inbox, which contains a link that will allow you to reset your password.
2.) Usernames and Passwords are case-sensitive. All usernames should be entered in lower-case and contain only letters or numbers. An example of case-sensitivity is the following two passwords, MyPassword is different than mypassword. Your password must be entered exactly as you specified when you created your membership.
If you continue to have problems, please contact firstname.lastname@example.org or call 800-252-2260 or 310-602-7414 Monday - Friday 9:00AM to 6:00PM PST for additional trouble-shooting assistance
At this time, due to security reasons, our policy does not allow members to change their username.